About Us
STE IT SOLUTIONS established since year 2008 is one of Malaysia's One-stop IT Solution & Supplies company with focusing on delivering valuable and reliable IT services and products to customers such as SME's major corporations, finance and banking institutions, governmental agencies and end users.
- Integrity
- Security
- Reliability
IT is a vital component to most modern-day businesses, yet for many small and medium-sized organisations, the setup, maintenance and servicing of IT systems often gets in the way of the actual work and slows down the business's growth and development. This is why our top priority is to get IT out of your way by providing insigh, recommendations and solutions that meet your IT needs. We believe, STE IT Solutions could answer your requirements and delivering the right and to the point solutions for your company, together with our expertise and experience team, we could make it happen.
We pride ourselves on our reputation in constantly searching for ways to enchance our services, improve our quality, increase our product range, and rapidly invent & develop new products & technology from local and oversea toward security system to meet the specific needs and expectations of our customers
We aim to continually strive to exceed our customer's expectation in SERVICE, QUALITY, INNOVATION and EXCELLENCE by setup security system retail chain globally, and ensure our clients are well-informed regarding our products and solutions.
Pursuing sustainable growth with“ Trustworthiness and Creativity as our base, We strive to be a trustworthy company, one you can rely on to provide honest recommendations and a company that will be there promptly when you need us.
Services
Server Maintenance
- Provide Dell & HP With parts delivery and SLA With response time 24/7 - 365 days.
- Provide necessary calls follow-up. parts supply With logistics centers distributed around Klang Valley.
- Technicians available for 24 hours per day in Klang Valley.
- Corrective/preventive maintenance on servers, storages, and Other IT equipments.
- upgrade Of controller cards, HOD, memories, processors, supplies and t-3# drives.
- Firmware updates. Drivers/ BIOS/ software installation, operating systems/ desktop/ server virtualization,
- IT equipments internal hygiene.
- Remote incident tracking.
- Real-time ticket updates 24 hours per day With trilingual call center.
Cable Structing
- storage maintenance (HR IBM, DELL, SUN, EMC, NTAPR HITACHI, FUJITSU, STK etc).
- Configuration and installation With 24x7 global support and response time at critical SLA levels.
- Certified professionals.
- Planning Of Network Design and Communication Infrastructure based on technical standards.
- Infrastructure installation (gutters, conduits and electro tiles).
- Network and Telephony cabling.
- UW cable clipping: CAT.5e - CAT6e.
- Optical Cable Clipping: Monomode and multimode,
- Fusion Of Network and Fiber Optic Cables.
- Identification and testing Of cabling.
- Mapping Of CAT.5e. CAT.6e and Fiber Optic Network.
- Organization Of Structured Cabling in Racks and Data-center.
- Structured Network Operation tests With certification.
- Wireless Network Deployment.
- Configuration Of Routers, Switches, Access Point and Firewall. -providing Tables and Location Maps.
On -site Field Technician Services
- Full end-to-end server life cycle query and management.
- Break-fix solutions for servers, storage and Other types Of IT hardware.
- Flexible support for needs and contingencies.
- Proactive and reactive server monitoring.
- Incident management, problem management, change management.
- Supplier management, including purchase and installation Of server hardware.
Dekstops
- Updating programs.
- Hardware clean-up.
- Assembly and maintenance of Microcomputer.
- Installation of Operating Systems (Windows 7 , Windows 8 & Window 10).
- Office Package Installation - Word, Excel, Power Point, Outlook.
- Installation and configuration of e-mail programs (Outlook/ Notes).
- Antivirus installation (Microsoft, Norton, Avira, AVG).
Other Distribution Brand
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Our Strength
Our Strength
With our 13 years of IT & Networking knowledge & experiences, and expertise in Security System, we are highly qualified, experienced, multilingual and multicultural and able to provide guidance to our customer to help them select the right equipment to form a complete solution for their needs.
Our Unique Selling Proposition
Our Unique Slleing Proposition We are working closely with our products manufacturer which allows us to invent, develop new technology, and integrate other foundation techniques into our technical proposals and there by create technicallysound and cost efficient combined solutions where appropriate to suit local market needs.
We filter up most reliable products & system for our customer. All our products are undergo our company Quality Contol Policy before shipping out to our customer.
We are carry product for
• All type of office automation equipment, like copier, printer, fax, scanner, multifunction machine and etc.
• All brand of consumable as toner, ink and ribbon.
• PC, Notebook & Server.
• Software & Hardware for PC and Notebook.
• Other accessories & services.
• UPS, server rack & mounting and cabling.
Contact Us
STE IT SOLUTIONS
established since year 2008 is one of Malaysia's One-stop IT Solution & Supplies company with focusing on delivering valuable and reliable IT services and products to customers such as SME's major corporations, finance and banking institutions, governmental agencies and end users.
No 65-2-19 Fadason Business Centre,
Jln 1/17, Taman Fadason
52000 Kepong,Kuala Lumpur
nelsonng@steitsolutions.com.my
+6012-332 0271